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Free Delivery above Rs. 449 | Festive SALE is Live! | Upto 60% Discounts | Cash on Delivery Available!
Free Delivery above Rs. 449 | Festive SALE is Live! | Upto 60% Discounts | Cash on Delivery Available!

FAQs

How do I track my order?

We understand that tracking your order is important, and we've made it easy for both registered and guest users.

Registered Users: To track your order, simply click here.

Guest Users: For guest users, please click here to track your order.

When will I receive my order?

We understand your eagerness to receive your order. Here's what you can expect.

Dispatch Time: Typically, your order will be dispatched within 5 to 7 working days after your transaction confirmation. Please note that dispatch times may vary depending on the specific product. For precise information, refer to the product description on our website.

Shipping Notification: We'll keep you informed throughout the process. You'll receive an email notification when your product(s) are shipped to you.

To track your order in real-time, please click here.

How do I know my order is confirmed?

We're here to ensure you stay informed every step of the way. Here's how to confirm your order.

Order Confirmation: As soon as your order is confirmed, you will receive a comprehensive email containing all the order details. This email serves as confirmation that your order is in process.

To track your order in real-time, please click here.

How to cancel, replace, refund, return my order?

We want to clarify our order policies to ensure a smooth shopping experience.

Order Confirmation: Once your order is confirmed, it cannot be cancelled, refunded, replaced, or returned. This policy ensures efficient order processing.

Refusal of Delivery: If you choose to refuse the delivery, please be aware that we do not offer refunds in such cases.

For a detailed understanding of our refund policy, we recommend reviewing the Refund Policy on our website. click here.

What to do if you receive a damaged or wrong product?

If you've received a damaged or incorrect product, please provide your order number along with images of the product via the designated form (link) within 24 hours.

Rest assured, we will promptly address your issue and aim to resolve it within 24 working hours.