Effective Date: Oct 30, 2025
Last Updated: Oct 30, 2025
This Terms & Conditions of Use Agreement (“Agreement” or “Terms”) is entered into between Anandi Enterprises, operating under the brand name Anandi Green’s (“Company,” “we,” “our,” “us”), and any person or entity (“User,” “Customer,” or “you”) accessing or using our website and/or mobile application (“Platform”).
By using the Platform, you expressly agree to be bound by this Agreement, our Privacy Policy, Refund Policy, and Cancellation Policy (collectively “Policies”). If you do not agree, you must cease using the Platform immediately.
1. Definitions
1.1 “Agreement” means these Terms, including referenced Policies.
1.2 “Platform” means Anandi Green’s website, mobile application, and related digital services.
1.3 “Product” means any goods listed, offered, or supplied by the Company.
1.4 “Service” means all functions, facilities, features, or support provided via the Platform.
1.5 “User” or “Customer” means any person accessing, browsing, or using the Platform.
1.6 “Customer Account” means the registered account required for purchasing Products or accessing Services.
1.7 “Force Majeure Event” means events beyond reasonable control (see Clause 13).
2. Eligibility
2.1 Users must be at least 16 years old and have legal capacity.
2.2 The Platform may not be used by:
• Users previously suspended/terminated by the Company;
• Users prohibited under applicable laws.
2.3 By using the Platform, you represent that you meet these criteria.
3. Account Responsibilities
3.1 Users must register for a Customer Account to purchase Products.
3.2 You are solely responsible for:
(a) accuracy of account details;
(b) safeguarding login credentials;
(c) all actions under your account, whether authorized or unauthorized.
3.3 The Company shall not be liable for unauthorized access due to your negligence.
4. Interpretation Rules
4.1 Words in singular include plural and vice versa.
4.2 Words denoting gender apply to all genders.
4.3 References to legislation include amendments or re-enactments.
4.4 Clause headings are for reference only and have no legal effect.
5. Orders, Acceptance & Errors
5.1 Orders placed on the Platform constitute an offer by the User.
5.2 An order is accepted only upon dispatch/fulfillment by the Company.
5.3 The Company reserves the right to:
(a) reject or cancel orders for unavailability, pricing errors, or suspected fraud;
(b) correct typographical, technical, or pricing errors without liability.
5.4 Payments must be made through approved methods only.
6. Modifications
6.1 The Company may amend these Terms or Policies at any time, with or without notice.
6.2 Continued use of the Platform constitutes acceptance of revised Terms.
7. Permitted Use & Restrictions
7.1 Platform use is limited to personal, private, and non-commercial purposes.
7.2 Prohibited conduct includes, but is not limited to:
• hacking, scraping, or reverse engineering;
• impersonation or identity theft;
• use for competitor market research;
• uploading harmful code or malware;
• unlawful, defamatory, obscene, or fraudulent activity.
7.3 The Company may suspend or terminate accounts at its sole discretion.
8. Product Descriptions & Images
8.1 The Company strives to ensure accuracy but does not guarantee descriptions, colors, or features.
8.2 Images are illustrative; actual Products may vary.
8.3 The User accepts such variations and waives claims based on minor discrepancies.
9. External Links
9.1 The Platform may contain links to third-party websites.
9.2 The Company does not endorse, control, or assume liability for external content.
9.3 Accessing third-party sites is strictly at the User’s risk.
10. Intellectual Property
10.1 All intellectual property in the Platform, including software, databases, graphics, trademarks, and trade dress, belongs exclusively to the Company or its licensors.
10.2 Users shall not copy, reproduce, modify, distribute, reverse engineer, or commercially exploit Platform content without written consent.
10.3 Unauthorized use may result in legal action and damages.
11. Refunds & Cancellations
Refunds and cancellations are governed by the Company’s Refund Policy and Cancellation Policy, which form part of this Agreement.
12. Limitation of Liability
12.1 To the fullest extent permitted by law:
(a) The Company disclaims all warranties, express or implied, including fitness for purpose and merchantability.
(b) The Company shall not be liable for indirect, consequential, incidental, special, or punitive damages, including loss of revenue, profits, or goodwill.
(c) The Company’s total aggregate liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by the User for the Product or Service giving rise to the claim.
12.2 Nothing excludes liability for fraud, gross negligence, or death/personal injury caused by negligence.
13. Force Majeure
The Company shall not be liable for failure or delay caused by Force Majeure Events, including:
• natural disasters, epidemics, or pandemics;
• war, terrorism, riots, or civil unrest;
• labor strikes, lockouts, or shortages;
• governmental restrictions, embargoes, or regulatory changes;
• cyberattacks, power failures, or communication breakdowns.
Obligations shall be suspended for the duration of the event.
14. Indemnification
The User agrees to indemnify, defend, and hold harmless the Company, its directors, employees, agents, and affiliates against all claims, damages, liabilities, penalties, regulatory fines, and expenses (including reasonable legal fees) arising out of:
(a) User’s breach of this Agreement;
(b) misuse of the Platform;
(c) violation of applicable laws;
(d) infringement of third-party rights.
15. Termination
15.1 The Company may suspend, restrict, or terminate any account or access to the Platform at its discretion, without notice, for breach of these Terms.
15.2 Upon termination, all rights granted to the User cease immediately.
15.3 Clauses relating to Intellectual Property, Limitation of Liability, Indemnity, Governing Law, and Dispute Resolution survive termination.
16. Governing Law & Dispute Resolution
16.1 This Agreement shall be governed by the laws of India.
16.2 Exclusive jurisdiction lies with the courts of Madhya Pradesh, India.
16.3 At the Company’s option, disputes may be referred to binding arbitration under the Arbitration and Conciliation Act, 1996.
• Seat: Madhya Pradesh, India
• Language: English
• Arbitrator: Appointed mutually, or by the Company if no agreement.
16.4 Arbitration shall be final and binding, and judgment may be entered in any competent court.
17. Order Cancellation Rights
A Company Discretion:
Anandi Green’s reserves the sole and exclusive right to cancel any order, including but not limited to orders placed under the Cash on Delivery (COD) payment option, at its absolute discretion and without obligation to assign any reason.
b Grounds for Cancellation:
Without limiting the generality of the foregoing, cancellation may occur in cases including but not limited to:
◦ unverifiable or incomplete customer information (address, contact, identity details);
◦ repeated refusal or non-acceptance of past deliveries by the customer;
◦ suspicious, irregular, or bulk ordering patterns indicating potential misuse of the COD facility;
◦ operational or logistical constraints in fulfilling the order;
◦ any other reason deemed fit by the Company to protect its business interests.
c Notification:
Customers will be notified promptly in the event of order cancellation.
d Non-Liability:
The Company shall not be liable to the customer or any third party for exercising its cancellation rights under this clause.
18. Miscellaneous
17.1 Assignment: The Company may assign its rights without restriction; Users may not without consent.
17.2 Severability: Invalid provisions shall not affect the enforceability of the remainder.
17.3 No Waiver: Failure to enforce any right shall not constitute a waiver.
17.4 Entire Agreement: This Agreement, with referenced Policies, constitutes the entire understanding between the parties and supersedes all prior arrangements.
19. Contact
Anandi Enterprises
Email: support@anandigreens.com